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Takapuna office closure | Takapuna office closure. The Takapuna office is relocating to a new address so will be closed from 22 November 4pm to 26 November 4pm. From 27 November you can find the new office at: 74 Taharoto Road Smales Farm, One NZ Building, Takapuna.

Some services unavailable 23 - 24 November | myIR, gateway services and our self-service phone line will not be available from 3pm Saturday 23 November to 9am Sunday 24 November while we do planned system testing. This will not affect any tax entitlements or payments scheduled during this time.

We have front of house offices around the country. You can walk in or contact us to book an appointment. 

Contact us

Te Ika-a-Māui North Island

Address
72 Bank Street, Whangārei
Opening hours
Monday to Friday, 9am to 4pm
Address
5 Byron Avenue, Takapuna
Opening hours
Monday, Tuesday, Thursday, Friday, 9am to 4pm
Wednesday, 10am to 4pm
Address
5 Osterley Way, Manukau
Opening hours
Monday, Tuesday, Thursday, Friday, 9am to 4pm
Wednesday, 10am to 4pm
Address
306 Cameron Road, Tauranga
Entrance off Third Avenue.
Opening hours
Monday, Tuesday, Thursday, Friday, 9am to 4pm
Wednesday, 9.30am to 4pm
Address
21 Home Straight, Te Rapa, Hamilton
Opening hours
Monday to Friday, 9am to 4pm
Address
1144 Pukaki Street, Rotorua
Opening hours
Monday to Friday, 9am to 4pm
Address
42 Grey Street, Gisborne
Opening hours
Monday, Tuesday, Thursday, Friday, 9am to 4pm
Wednesday, 10.30am to 4pm
Address
315 Devon Street East, New Plymouth
Opening hours
Monday to Thursday, 9am to 4pm
Friday, 10am to 4pm
Address
Level 1, 202 Hastings Street, Napier
Opening hours
Monday, Tuesday, Thursday, Friday, 9am to 4pm
Wednesday, 10am to 4pm
Address
Te Ao Nui, 17 Victoria Avenue, Palmerston North
Opening hours
Monday to Wednesday, 9am to 4pm
Thursday, 10am to 4pm
Friday, 9am to 4pm
Address
Asteron Building, Level 5, 55 Featherston Street, Wellington
Opening hours
Monday to Friday 9am to 4pm

Te Wai Pounamu South Island

Our Whakatū Nelson office is temporarily closed, until construction of our new long-term site at Bridge Street is completed in 2025.

We understand that a closed office can be inconvenient, so we have some alternatives to help.

You can email us at [email protected] and one of our team can arrange an appointment.

You can contact us by sending a message in myIR.

You can also manage your tax and entitlements in myIR:

  • Update your contact and bank account details
  • Check payments and return information
  • Make payments
  • Track refunds
  • File returns.
  • You can also phone us on 0800 775 247

    Thank you

    The Nelson team

    Address
    23 Guinness Street, Greymouth 
    Opening hours
    Monday, Tuesday, Thursday, 9am to 4pm
    Wednesday, Friday: Self-service myIR kiosks only
    Address
    663 Colombo Street, Christchurch Central
    Opening hours
    Monday to Friday, 9am to 4pm
    Address
    7 Beswick Street Timaru
    Opening hours
    Monday, Tuesday, Thursday, 10.30am to 4pm
    Wednesday, Friday: Self-service only
    Address
    144 Rattray Street, Dunedin
    Opening hours
    Monday to Friday, 10am to 4pm
    Address
    45 Yarrow Street, Invercargill
    Opening hours

    Our Waihōpai Invercargill office is temporarily closed while we upgrade the building. We do not have an expected reopening date yet.

    We understand the closure has caused you inconvenience so we have some alternatives to help.

    You can email us at [email protected] and one of our team can arrange a suitable place to meet.

    You can contact us by sending a message in myIR.

    You can also manage your tax and entitlements in myIR.

    • Update your contact and bank account details
    • Check payments and return information
    • Make payments
    • Track refunds
    • File returns

    By phone on 0800 775 247.

    Thank you

    The Invercargill team

    Last updated: 30 Oct 2024
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