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Takapuna office closure | Takapuna office closure. The Takapuna office is relocating to a new address so will be closed from 22 November 4pm to 26 November 4pm. From 27 November you can find the new office at: 74 Taharoto Road Smales Farm, One NZ Building, Takapuna.

Some services unavailable 23 - 24 November | myIR, gateway services and our self-service phone line will not be available from 3pm Saturday 23 November to 9am Sunday 24 November while we do planned system testing. This will not affect any tax entitlements or payments scheduled during this time.

Unclaimed money is money left untouched by its owner in organisations like banks, or with a person such as a solicitor. The length of time that passes before it becomes unclaimed money is generally 5 years. In certain cases it can be less than 5 years. 

After the organisation, or person has been unsuccessful in trying to find the owner, most unclaimed money is transferred to us, the Public Trust or Treasury.

We administer unclaimed money that comes under the Unclaimed Money Act 1971. Some examples are:

  • deposits in banks and financial institutions
  • money in solicitors' trust accounts
  • unpaid wages and employee benefits (including unpaid holiday pay)
  • proceeds of life insurance policies.

Some types of money are not considered unclaimed under the Act and are managed by Treasury. These include:

  • any unclaimed money covered by the Public Finance Act 1989
  • bona vacantia or ownerless money
  • other types of property such as cryptocurrencies

Treasury has examples showing which types of unclaimed money are held by other agencies.