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Takapuna office closure | Takapuna office closure. The Takapuna office is relocating to a new address so will be closed from 22 November 4pm to 26 November 4pm. From 27 November you can find the new office at: 74 Taharoto Road Smales Farm, One NZ Building, Takapuna.

Some services unavailable 23 - 24 November | myIR, gateway services and our self-service phone line will not be available from 3pm Saturday 23 November to 9am Sunday 24 November while we do planned system testing. This will not affect any tax entitlements or payments scheduled during this time.

Log in to myIR to see your child support entitlement, the payments you've received as a receiving carer, and what's still coming.

Before you start

See your payments.

From the myIR homepage, you can see your child support account. If you’re a receiving carer, you’ll be able to see the most recent payment we have made to you. Child support payments received by the 20th of the month will be paid to you by the 23rd of that month. Late payments will be paid to you the following working day.

See future entitlement amounts

Click on 'View my entitlements' to see a list of your monthly entitlements.

See the full details of your transactions

From the myIR home page, click ‘More…’ and select ‘Transaction summary report’. From here, select the period of time you wish to view transactions for and click ‘Search’.

Log in to myIR

If we have received your payment by the 20th of the month, you’ll be paid on these standard payment dates.

Payments will normally show in your bank account by 3pm. If the paying (liable) parent pays late, you’ll be paid on the next working day.

2024 - standard child support payment dates

Thursday 21 March
Tuesday 23 April
Tuesday 21 May
Friday 21 June
Tuesday 23 July
Wednesday 21 August
Monday 23 September
Tuesday 22 October
Thursday 21 November
Monday 23 December


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Last updated: 11 Mar 2024
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