Whakapā mai Contact us

All contact pages

• Child support - contact us

  How to contact us about child support in myIR or by phone, call-back or post.

• Complaints disputes compliments

  Register a complaint, find out how to disagree with a disputable decision or assessment, or tell us about a good experience.

• COVID-19

  Before you contact us about COVID-19, explore our webpages about COVID-19 support. Our webpages will likely give you the answer you’re looking for immediately.

• Current processing times

  Our latest estimates of how long your request will take. We're putting COVID-19 requests at the front of the queue.

• Customer sites

  The addresses and open hours of our front of house sites.

• Deaf and hearing-impaired services - contact us

  You can use the New Zealand Relay Service (NZ Relay) to contact us.

• Debt and refunds - contact us

  How to contact us to find out about debt and refunds.

• Digital service providers - contact us

  Find out about getting in touch with us if you are a digital service provider (DSP) and a service is not working correctly or you want to access our test environment.

• Employing people - contact us

  For enquiries about payday filing, KiwiSaver, fringe benefit tax (FBT), employer superannuation contribution tax (ESCT) and child support deductions.

• FamilyBoost

  For enquiries about FamilyBoost.

• Gaming levies - contact us

  Inland Revenue's contact details for casinos and gaming machine owners.

• General enquiries and myIR support - contact us

  There are a number of ways to contact us. You can message us in myIR, call us or come in for an appointment. If you want to book and advisory or one-to-one business visit you can arrange that too.

• GST - contact us

  For GST enquiries, registrations and returns.

• Income tax - contact us

  Contact us about income tax for individual and business enquiries.

• Kaitakawaenga Māori

  Kaitakawaenga Māori offer a free advisory service to help meet the needs of Māori individuals, organisations and businesses.

• KiwiSaver - contact us

  For questions about your KiwiSaver account including your balance, contact your KiwiSaver provider. For questions about your KiwiSaver information in myIR, contact us.

• Lost IRD number

  Find your IRD number on IR letters, logging in to myIR, using our form, or by calling us.

• Media queries - contact us

  Phone and email contacts for journalists.

• Non-resident contractors - contact us

  For all tax enquiries and issues for non-residents performing contract activity in New Zealand.

• Non-resident entertainers - contact us

  For all tax enquiries and issues for non-residents who perform in New Zealand in public or in front of a camera.

• Official information requests - contact us

  You can request information from us under the Official Information Act 1982 and the Privacy Act 2020.

• Paid parental leave - contact us

  Contact Inland Revenue about your paid parental leave payments.

• Request a business advisory visit

  Our Community Compliance Officers offer tax education to new businesses and small organisations, as well as seminars regarding personal tax and entitlements.

• Scams, fraud and tax evasion - contact us

  Contact Inland Revenue to report a scam, check out the latest scams or report tax evasion.

• Self service options

  Call our self-service number and do things over the phone without waiting to talk to an Inland Revenue staff member.

• Service in other languages - contact us

  Contact us in your own language or find out how to get documents translated. We may also have the information you're looking for already translated and available.

• Significant enterprises - contact us

  Contact details for specialised industries.

• Student loans - contact us

  Get in touch with us if you have questions about your student loan balance, repayments or you're going overseas.

• Tax agents - contact us

  Contact us if you're a tax agent via self-service phone line and StationeryXpress.

• Working for Families and Best Start - contact us

  Contact Inland Revenue about financial support to raise a family.