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Planned system outage | Our online services (including myIR and submitting information using software providers) will be unavailable from 6pm Friday 14 to approximately 4pm Sunday 16 March while we complete some system upgrades. The outage will not affect any saved drafts or web requests in myIR, our website, general tools and calculators. We apologise for any inconvenience this causes.

Hamilton (Home Straight) public counter is temporarily closed | Our Hamilton Public Counter will be closed from Monday 3 March 2025 and re-opens on Monday 17 March 2025. For anything urgent, you can call our contact centre.

We have over 4,200 staff based in 17 towns and cities.

We’re located in the following areas.

  • Whāngarei
  • Tāmaki Makaurau Auckland
  • Kirikiriroa Hamilton
  • Tauranga
  • Tūranga-nui-a-Kiwa Gisborne
  • Rotorua
  • Ahuriri Napier
  • Ngāmotu New Plymouth
  • Te Papaioea Palmerston North
  • Whakatiki Upper Hutt
  • Te Whanganui-a-Tara Wellington
  • Whakatū Nelson
  • Māwhera Greymouth
  • Ōtautahi Christchurch
  • Te Tihi-o-Maru Timaru
  • Ōtepoti Dunedin
  • Waihōpai Invercargill

Front of house - services provided at our public offices and Community compliance - services provided in person are available at all our locations, with the exception of Whakatiki Upper Hutt where Community Compliance services only are available.

Last updated: 01 Nov 2021
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