We track the progress we're making towards our mission and vision through a range of measures and indicators.
Our Performance Measurement Framework shows how we use our resources to deliver our services, and how our services conect with the outcomes we want to achieve for our customers and Aotearoa New Zealand.
-
Statement of responsibility
Read Mary Craig's statement of responsibility as the Acting Chief Executive of Inland Revenue.
-
How to read out performance section
We use our Performance Measurement Framework to monitor the progress we’re making towards the outcomes we want to achieve for New Zealanders through the services we provide.
-
How we performed
We have continued to focus on supporting our customers through the COVID-19 pandemic this year, while also upholding the integrity of the tax and social policy system.
-
Our outcomes
We contribute to the economic and social wellbeing of Aotearoa New Zealand by collecting and distributing money. Our success is reflected in 3 outcomes.
-
Our customer outcomes
We design our products and processes to make it easy for customers to do the right thing, and hard to get things wrong.
-
Our services
We have 4 appropriations to provide services to the Government and the public, policy advice, services for customers, services to other agencies, and transformation.
-
Appropriation statements
The following statements report information about the expenses and capital expenditure incurred against each appropriation administered by us for the year ended 30 June 2022.