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Takapuna office closure | Takapuna office closure. The Takapuna office is relocating to a new address so will be closed from 22 November 4pm to 26 November 4pm. From 27 November you can find the new office at: 74 Taharoto Road Smales Farm, One NZ Building, Takapuna.

Some services unavailable 23 - 24 November | myIR, gateway services and our self-service phone line will not be available from 3pm Saturday 23 November to 9am Sunday 24 November while we do planned system testing. This will not affect any tax entitlements or payments scheduled during this time.

Before you start

See your payments.

From the myIR homepage, you can see your child support account. If you’re a liable parent, you’ll be able to see how much is due for the current child support month and any overdue amounts.

See details of your assessment

Click on 'View assessment balances’, from here you can view:

  • ‘Current assessments’ – you can view past months and the current month to see how much was due for the period and how much has been paid.
  • ‘Due next month’ – shows the child support amount that is due for the month, how much you have paid and what is left to pay.
  • ‘Future assessments’ – will show your child support assessment from the current month until the end of the financial year in March.

View in depth details of your transactions

To view more details of your transactions including your child support assessment, penalties charged and payments made - click ‘More…’ from the myIR homepage and then select ‘Transaction summary report’.  From here, select the period of time you wish to view transactions for and click ‘Search’.

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Last updated: 02 Nov 2020
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