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Takapuna office closure | Takapuna office closure. The Takapuna office is relocating to a new address so will be closed from 22 November 4pm to 26 November 4pm. From 27 November you can find the new office at: 74 Taharoto Road Smales Farm, One NZ Building, Takapuna.

Some services unavailable 23 - 24 November | myIR, gateway services and our self-service phone line will not be available from 3pm Saturday 23 November to 9am Sunday 24 November while we do planned system testing. This will not affect any tax entitlements or payments scheduled during this time.

I am a recipient moving to Australia

If you applied for child support in New Zealand and are moving to Australia, you will need to contact Services Australia to make an assessment.

Australia and New Zealand have a reciprocal agreement for child support. This means the parent caring for a child can apply for child support in the country they live in, and the child support can be referred to the other country for collection if the liable parent doesn’t make their payments.

You will have to let us know you are leaving so we can cancel payments and you can start receiving entitlements in Australia.

I am a recipient moving overseas

If you are leaving New Zealand, you need to let us know so we can continue administering your child support. You will need to give us a New Zealand bank account to receive monthly payments.

It is important to give us your income details, otherwise we will have to estimate your income. Send your most recent tax return or evidence of income to make sure you get the right amount.

New Zealand has also joined the 2007 Child Support Convention, which means that we can ask for help to make child support (and domestic maintenance) decisions and receive payments from parents living in other member countries. We can also be asked to do this when a parent lives in New Zealand.

If you are in another country and the child is a New Zealand citizen or the other parent is a New Zealand citizen or is ordinarily resident in New Zealand you may be able to apply for child support. 

Overseas child support

Last updated: 21 Jul 2021
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