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Delays to response times: It is taking longer than usual to answer calls and myIR messages, and to process some COVID-19 Support Payment applications. This is because of the impact of COVID-19. If possible, please contact us through your myIR account. Log in to myIR

Budget 2022: The Government has announced Budget 2022, which includes changes to child support payments. Find out more on our Tax Policy website

Budget 2022: The Government has announced a Cost of Living Payment, which will be paid from 1 August 2022. You do not need to apply for this payment. If you are eligible, we’ll pay it into your bank account. Find out more

If you're coming off a benefit that included your Working for Families payments and you're still eligible for those payments, you'll keep getting them. We'll now pay your Working for Families.

Once you come off a benefit any child support we collect is paid directly to you.

You need to:

  • check that Work and Income have given us your details
  • make sure we have your latest income details
  • update your details if they're wrong.
Gail comes off a benefit

Gail is about to come off the Sole Parent Support benefit. She calls Work and Income to find out if her Working for Families payments will be impacted. Work and Income tells Gail that Inland Revenue will now be making her payments.

Gail checks myIR and sees that some of her details are incorrect. After making sure all her details are updated, Gail doesn't need to do anything else. 

Last updated: 09 Dec 2020
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