Skip to main content

Takapuna office closure | Takapuna office closure. The Takapuna office is relocating to a new address so will be closed from 22 November 4pm to 26 November 4pm. From 27 November you can find the new office at: 74 Taharoto Road Smales Farm, One NZ Building, Takapuna.

Some services unavailable 23 - 24 November | myIR, gateway services and our self-service phone line will not be available from 3pm Saturday 23 November to 9am Sunday 24 November while we do planned system testing. This will not affect any tax entitlements or payments scheduled during this time.

If you're coming off a benefit that included your Working for Families payments and you're still eligible for those payments, you'll keep getting them. We'll now pay your Working for Families.

Once you come off a benefit any child support we collect is paid directly to you.

You need to:

  • check that Work and Income have given us your details
  • make sure we have your latest income details
  • update your details if they're wrong.
Gail comes off a benefit

Gail is about to come off the Sole Parent Support benefit. She calls Work and Income to find out if her Working for Families payments will be impacted. Work and Income tells Gail that Inland Revenue will now be making her payments.

Gail checks myIR and sees that some of her details are incorrect. After making sure all her details are updated, Gail doesn't need to do anything else. 

Last updated: 09 Dec 2020
Jump back to the top of the page