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Takapuna office closure | Takapuna office closure. The Takapuna office is relocating to a new address so will be closed from 22 November 4pm to 26 November 4pm. From 27 November you can find the new office at: 74 Taharoto Road Smales Farm, One NZ Building, Takapuna.

Some services unavailable 23 - 24 November | myIR, gateway services and our self-service phone line will not be available from 3pm Saturday 23 November to 9am Sunday 24 November while we do planned system testing. This will not affect any tax entitlements or payments scheduled during this time.

Intermediaries can set up an instalment arrangement on behalf of clients to help pay tax owing.

Instalment arrangements in myIR

  • You must be linked to the client account
  • You'll find the option to set up an instalment arrangement under the “I want to…” menu in myIR

To request an instalment arrangement when your client will be arranging payment themselves, choose ‘other’ as the payment option.

As an intermediary you cannot submit direct debit payments on behalf of  your clients by using their bank accounts. The exception is if you have sole signing authority with the bank on the account.

We'll send you a web message confirming we've received and/or approved the instalment arrangement request.

Your client will receive an instalment arrangement letter along with the automatic payment form if they need one.

 

Last updated: 15 Jun 2021
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