Skip to main content

Takapuna office closure | Takapuna office closure. The Takapuna office is relocating to a new address so will be closed from 22 November 4pm to 26 November 4pm. From 27 November you can find the new office at: 74 Taharoto Road Smales Farm, One NZ Building, Takapuna.

You can register for myIR as an individual or for your business, company, trust, school, partnership or club.

What you can do in myIR

Once you're registered, you can:

  • manage all your accounts, including Working for Families and child support
  • manage your two-step verification settings
  • manage access and logons for you or someone else
  • update contact details for you or your organisation
  • add or change your bank account details
  • make payments, including direct debit and setting regular direct debits
  • track refunds
  • file tax returns
  • check payments and return information (from 2015 onwards)
  • receive correspondence and notifications from us
  • send and receive secure web messages
  • upload and send documents
  • check, update and print confirmation of your income

myIR login email

You might get an email from us after you have logged in to myIR. This email is an additional security measure to keep your account safe.

Some of the reasons you could receive this email are:

  • Your myIR is logged in to from a computer or mobile device that has not been used before.
  • You deleted your cookies or cleared your web browser's cache.
  • You logged in from a different web browser.
  • You used an incognito or private browser window.

If this was not you

You will need to reset your password by selecting 'Forgot password?' on the myIR log in page.

You can check for any unusual log in attempts of activity in myIR.

 
  1. Select 'Manage my profile'.
  2. Select the 'I want to...' tab.
  3. Select 'View activity'.

If you cannot reset your password, have seen unusual account activity or have concerns, contact us immediately on 0800 227 770.

What happens next

Find out more about how to identify and respond to identity theft and scams at:

iDcare

The Department of Internal Affairs

New Zealand Police

Netsafe

Use two-step verification in myIR

Once you’ve set up your myIR profile, you can choose to strengthen security by using two-step verification.

When logging into myIR with two-step verification, you will need to provide a unique security code to verify your identify. 

You can receive security codes by email or an authenticator app on your mobile device.

Set up and manage two-step verification

myIR for Individuals

Register for a personal myIR account

Registering and acting on behalf of someone else

If you're a parent or legal guardian living with a child under 16, you can register a myIR account for your child. But if your child is over 16, you cannot register on their behalf.

If someone wants you to be their nominated person and act on their behalf, you can access their account details through your own myIR logon. You will have to be set up as a nominated person before you can do this.

Nominated person

Let someone act on your behalf

Get access to an account as a nominated person

myIR for business and organisations

Register a myIR account for a business or organisation

Letting people access your myIR account

You can give people a web logon to access your business or organisation myIR account. You can set what they see in your account and remove their access at any time.

Create web logon access for a myIR account

Cancel web logon access for a myIR account

Manage account access for an existing logon in myIR

Registering someone else to act on your behalf

You can nominate someone to act on behalf of your company, trust, estate, partnership or other non individual account.

Let someone act on your behalf

Nominated person

They will have to be set up as a nominated person before they can access your IRD accounts through myIR.

Link associated accounts in myIR

Executive office holders acting on behalf

Your organisation can appoint an executive office holder (EOH) to act on your behalf. Setting someone up as the EOH for your organisation means they can:

  • register for a myIR account for your organisation
  • make enquiries
  • have financial authority
  • receive statements.

Appoint an executive office holder to act on my behalf

Update my details

Make a payment

Understanding your income summary in myIR

Last updated: 08 Nov 2023
Jump back to the top of the page