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Delays to response times: It's taking longer than usual to answer calls and myIR messages. You may be able to use self-service options in myIR or on our self-service line, 0800 257 777. You can also find information on our website by typing in what you want to do in the search bar. Thank you for your understanding. Log in to myIR

Cost of Living Payment The Government has announced a Cost of Living Payment, which will be paid from 1 August 2022. You do not need to apply for this payment. If you are eligible, we’ll pay it into your bank account. Find out more

To register as a non-individual, you must have a link with the entity you are registering, for example as the director to the company.

Before you start

To create a myIR account you will need:

  • the IRD number of the entity you want to register
  • the entity name
  • your relationship to the entity
  • your IRD number or customer identifier
  • your date of birth
  • your name
  • an email address.

Your entity can be a company, trust, partnership, school, society or club.

If the IRD number is 8 digits long, you will need to add a 0 to the start of it.

Create a myIR web name

Your web name is what will be displayed on your myIR account.

It is not your myIR username and can be different to your legal name.

Create a web logon

If you already have a personal web logon, you will be asked if you would like to add access to your business. If you choose not to, you will need to create a separate web logon for your business.

You will need to check the availability of your proposed logon. If your logon is not available we'll provide 5 alternatives.

Choose how you want us to contact you

By choosing to register for myIR, you're agreeing to receive electronic communications from us. This means we'll no longer send you paper statements, notices, and some types of correspondence. Instead, we'll let you know when you have letters or secure messages via myIR. You can choose to be notified by:

  • email
  • mobile
  • email and mobile.

Conditions of use - myIR Secure Online Services

Activate your account

If you choose to activate your account by text message, we'll send you an activation code.

If we do not have a mobile number for you, you'll need to ring us to activate your account.

Check your email

You will get an email from us that tells you what you can do in myIR. This email will also have a link to create a password.

Register for myIR

What happens next

You'll need to review all the details you have entered. You must submit, even after you have activated your account, as this completes the request. 

If you do not submit your logon will not be created.

My responsibilities

  • You need to let us know if you want to receive notifications and alerts from us by email or text message.
  • You should contact us before you register for myIR to update your details. This will let you receive a text activation code.
Last updated: 28 Apr 2021
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