Managing our organisation effectively

It is essential that we continue to be a trusted, effective, and efficient government agency. We will continue to ensure our organisation and governance structure is fit for purpose and that any risks to our business are managed.

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Our organisational structure We are organised around our customers. Our people work collaboratively across business groups, sharing information, combining skills and knowledge, to implement government priorities and improve outcomes for customers. The table below provides a summary of each of our business groups.
Our governance Our governance bodies set our strategic direction and oversee our progress.
Managing our risks The Strategic Governance Board oversees risk management and other governance bodies monitor specific areas of risk and performance. The Risk and Assurance Committee provides independent oversight.
Becoming carbon neutral The Government has committed to a carbon-neutral public sector by 2025.