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Takapuna office closure | Takapuna office closure. The Takapuna office is relocating to a new address so will be closed from 22 November 4pm to 26 November 4pm. From 27 November you can find the new office at: 74 Taharoto Road Smales Farm, One NZ Building, Takapuna.

Some services unavailable 23 - 24 November | myIR, gateway services and our self-service phone line will not be available from 3pm Saturday 23 November to 9am Sunday 24 November while we do planned system testing. This will not affect any tax entitlements or payments scheduled during this time.

All current KiwiSaver data, including monthly data, is available in an Excel download located on the Datasets for KiwiSaver statistics page. Annual data is due to be uploaded by 30 September.

Datasets for KiwiSaver statistics

Number of KiwiSaver closed accounts

This graph shows the number of KiwiSaver accounts that have been closed by reason as at 30 June 2024.

 bar graph showing number of closed kiwisaver accounts due to death, illness, emigration, retirement or other 

As at June 2024:

  • 556,072 members have closed their accounts, up from 146,436 in June 2014
  • 99,595 accounts have been closed due to death, up from 39,386 in June 2014
  • 73,991 members have closed their accounts due to permanent emigration, up from 44,482 in June 2014
  • 14,648 members have closed their accounts due to serious illness, up from 1,466 in June 2014
  • 98,553 members have closed their accounts for other reasons, up from 17,314 in June 2014.

Notes:

  • From April 2020 KiwiSaver information is reported from a new system.
  • The ‘other’ reason for closing KiwiSaver accounts primarily covers:
  • invalid enrolment: customer has not met the KiwiSaver eligibility rules
  • incorrect enrolment: customer meets eligibility rules but has been incorrectly enrolled.
Last updated: 30 Sep 2024
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