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Takapuna office closure | Takapuna office closure. The Takapuna office is relocating to a new address so will be closed from 22 November 4pm to 26 November 4pm. From 27 November you can find the new office at: 74 Taharoto Road Smales Farm, One NZ Building, Takapuna.

Some services unavailable 23 - 24 November | myIR, gateway services and our self-service phone line will not be available from 3pm Saturday 23 November to 9am Sunday 24 November while we do planned system testing. This will not affect any tax entitlements or payments scheduled during this time.

If you're an entity that is a New Zealand tax resident or a trust, you can request a certificate of residency.

For trusts, what we send back to you is better described as a certificate of the taxable person's New Zealand tax liability status.

Before you start

You'll need to give us the entity or trust's:

  • full name
  • residential (street or registered office) address and, if different, postal address
  • IRD number.

You'll also need to include:

  • the country or territory the certificate is for
  • a statement saying whether the entity or trust is only a tax resident of New Zealand or a dual resident under the relevant tax treaty
  • the period the certificate is required for and, if for more than a year, an explanation
  • the number of certificates needed.

In myIR, go to 'I want to...'

Select 'Send a message'

To help direct your request, select 'This message is not relevant to a specific account' then 'Other'.

Write your message

Put 'certificate of residency' in the subject line.

Put all the details from 'Before you start' in the message body, then submit it to us.

Log in to myIR

You can also send your request to us by post. Sign and date the letter and send it to us at:

Inland Revenue
PO Box 39010
Wellington Mail Centre
Lower Hutt 5045

Note the different timeframe by post. Once we receive all the necessary information, we aim to process your request within 30 days. If your request is incomplete or incorrect, it may take longer.

What happens next

We will only issue a certificate of residency when:

  • the name and IRD number you've given us matches our records
  • the filing of your New Zealand tax returns is up to date
  • you're a New Zealand tax resident.

Once we receive all the necessary information, we aim to process your request within 15 working days. If your request is incomplete or incorrect, it may take longer.

Last updated: 28 Apr 2021
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