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Delays to response times: It's taking longer than usual to answer calls and myIR messages. You may be able to use self-service options in myIR or on our self-service line, 0800 257 777. You can also find information on our website by typing in what you want to do in the search bar. Thank you for your understanding. Log in to myIR

Cost of Living Payment The Government has announced a Cost of Living Payment, which will be paid from 1 August 2022. You do not need to apply for this payment. If you are eligible, we’ll pay it into your bank account. Find out more

In myIR, go to 'I want to...'

Select 'Manage associated accounts/parties'

Select 'View or edit' beside the client you want access from

This page shows all the clients you are a nominated person for.

Select 'Get account access'

Select the checkbox beside the accounts you want access to

Confirm and submit

Log in to myIR

What happens next

When you go back to your myIR home page, the new account will be available for the person who nominated you.

If that person also has a myIR account, we'll email them to let them know that you have access to their account.

Last updated: 22 Sep 2020
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