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Takapuna office closure | Takapuna office closure. The Takapuna office is relocating to a new address so will be closed from 22 November 4pm to 26 November 4pm. From 27 November you can find the new office at: 74 Taharoto Road Smales Farm, One NZ Building, Takapuna.

Some services unavailable 23 - 24 November | myIR, gateway services and our self-service phone line will not be available from 3pm Saturday 23 November to 9am Sunday 24 November while we do planned system testing. This will not affect any tax entitlements or payments scheduled during this time.

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If you’re having a baby you may be able to get the following support from us: 

  • Paid parental leave - payments towards the loss of income when you take parental leave
  • Best Start payments, year 1 - all families with new babies are entitled to $65 a week for the baby's first year
  • Best Start payments, year 2 and 3 - depending on your income you may be entitled to Best Start in your child's second and third year
  • Working for Families - payment for families with children 18 and under
  • Child support - when you are not living with the other parent of your child. 

If you currently pay or receive child support, or you get Working for Families, you may need to update your details. If you’re a customer of both, you need to update your details in two places in myIR. 

Last updated: 09 Dec 2020
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