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Delays to response times: It is taking longer than usual to answer calls and myIR messages, and to process some COVID-19 Support Payment applications. This is because of the impact of COVID-19. If possible, please contact us through your myIR account. Log in to myIR

Budget 2022: The Government has announced Budget 2022, which includes changes to child support payments. Find out more on our Tax Policy website

Budget 2022: The Government has announced a Cost of Living Payment, which will be paid from 1 August 2022. You do not need to apply for this payment. If you are eligible, we’ll pay it into your bank account. Find out more

If you’re having a baby you may be able to get the following support from us: 

  • Paid parental leave - payments towards the loss of income when you take parental leave
  • Best Start payments, year 1 - all families with new babies are entitled to $60 a week for the baby's first year
  • Best Start payments, year 2 and 3 - depending on your income you may be entitled to Best Start in your child's second and third year
  • Working for Families - payment for families with children 18 and under
  • Child support - when you are not living with the other parent of your child. 

If you currently pay or receive child support, or you get Working for Families, you may need to update your details. If you’re a customer of both, you need to update your details in two places in myIR. 

Last updated: 09 Dec 2020
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