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Takapuna office closure | Takapuna office closure. The Takapuna office is relocating to a new address so will be closed from 22 November 4pm to 26 November 4pm. From 27 November you can find the new office at: 74 Taharoto Road Smales Farm, One NZ Building, Takapuna.

Some services unavailable 23 - 24 November | myIR, gateway services and our self-service phone line will not be available from 3pm Saturday 23 November to 9am Sunday 24 November while we do planned system testing. This will not affect any tax entitlements or payments scheduled during this time.

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I am a recipient

If you applied for child support in New Zealand and are moving to Australia, you must contact Services Australia to make an assessment for child support in Australia.

You will have to let us know you are leaving so we can cancel payments and you can start receiving entitlements in Australia. You can do this through myIR, or call us on 0800 221 221.

You can also call Services Australia  from New Zealand on 0800 440 953.

If you have already moved to Australia, call our international number: 1800 504 042. You can call Services Australia on 131 272.

I am a paying parent

If you were assessed in New Zealand and are moving to Australia you need to let us know so you can continue paying your child support.

It is important to give us your income details otherwise we will estimate your income to assess your child support payments and you could end up paying more.

All you need to do is update your address, income and banking details in myIR, or give us a call us on 0800 221 221.

Call Services Australia from New Zealand on 0800 440 953.

If you have already moved to Australia, call our international number: 1800 504 042. You can call Services Australia on 131 272.

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Last updated: 19 Jul 2021
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