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Takapuna office closure | Takapuna office closure. The Takapuna office is relocating to a new address so will be closed from 22 November 4pm to 26 November 4pm. From 27 November you can find the new office at: 74 Taharoto Road Smales Farm, One NZ Building, Takapuna.

Some services unavailable 23 - 24 November | myIR, gateway services and our self-service phone line will not be available from 3pm Saturday 23 November to 9am Sunday 24 November while we do planned system testing. This will not affect any tax entitlements or payments scheduled during this time.

L letters

If your client has not provided the information you need to complete their tax return, you can issue an L letter. This letter will remind your clients to provide information.

You can issue a reminder letter in myIR from the 'Intermediary centre' or through self-service.

The L letter is only available between 1 August and 15 February the following year.

D status

If there is an exceptional reason you cannot file a return by 31 March, on application we may change your client’s status to deferred (D status). We can only change your client’s status if they have an existing extension of time or have received an L letter.

If D status is granted, we will delay asking for the outstanding return until after the agreed date. 

You will need to contact your account manager if circumstances continue to prevent the return being filed. 

D status can be requested in myIR from the 'Intermediary centre' between 1 August and 30 March the following year.

Last updated: 24 Sep 2024
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