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Takapuna office closure | Takapuna office closure. The Takapuna office is relocating to a new address so will be closed from 22 November 4pm to 26 November 4pm. From 27 November you can find the new office at: 74 Taharoto Road Smales Farm, One NZ Building, Takapuna.

Some services unavailable 23 - 24 November | myIR, gateway services and our self-service phone line will not be available from 3pm Saturday 23 November to 9am Sunday 24 November while we do planned system testing. This will not affect any tax entitlements or payments scheduled during this time.

When downloading letters from the All client mail service in bulk using the ‘Export to zip’ function the ‘mail type’ code is included in the file path. The list linked below provides all the current mail type codes and the title of each letter item to assist with identifying what each letter is about.

This reference list only contains letters that publish electronically as these are the only ones available in myIR (or in the Document service). There is still a small volume of letters that will always print as paper for various reasons.

In general, letters from our new system are formatted as 2 letters followed by 4 numbers.

Mail type reference list

File path examples

[IRD number or account ID]_[Mail type code]_[Unique letter ID]_[Period (if exists)]_[Client name truncated to 65 characters].pdf

Example:

  • Customer level letter: 111-111-111_bL0025_L1234567890_Smith, Sally A.pdf - is a Summary of account letter
  • Account level letter: 111-111-111-GST003_cL0014_L1234567890_COMPANY ONE LIMITED.pdf - is a Credit transfer notification
  • Period level letter: 111-111-111-INC002_rL0186_L1234567890_31-03-2020_TRUSTEES IN THE SMITH FAMILY TRUST.pdf - is an Income tax return acknowledgement

Note: The export function for the All client mail service is only available from the Intermediary centre to Owner, Administrator and Restricted administrators of registered intermediaries.

Last updated: 30 Aug 2023
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