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Takapuna office closure | Takapuna office closure. The Takapuna office is relocating to a new address so will be closed from 22 November 4pm to 26 November 4pm. From 27 November you can find the new office at: 74 Taharoto Road Smales Farm, One NZ Building, Takapuna.

Some services unavailable 23 - 24 November | myIR, gateway services and our self-service phone line will not be available from 3pm Saturday 23 November to 9am Sunday 24 November while we do planned system testing. This will not affect any tax entitlements or payments scheduled during this time.

Before you start

Get the email address for the person who needs a logon.

In myIR select 'Manage my profile'

Select the 'I want to...' tab

Select 'Manage additional logons'

Select 'Add' for each additional logon

For each additional logon, enter a person’s email and access role, for example administrator, and select ‘Next’.

Set account access

On the ‘Grant access to account’ screen set the accounts you want the user to access.

Select 'Submit'

You’ll get an onscreen message showing you the logon name you’ve given the other person and their email address.

You’ll also be warned that the user has 30 minutes to complete their logon actions. If they do not you’ll need to resend the logon access email again.

Log in to myIR

What happens next

The person you created the logon for gets a logon access email.

They’ll have 30 minutes to follow the link in the email and set up a password for the myIR account.

Once they’ve done this they can go on and access the myIR account.

If you need to re-send the logon access email, select the ‘Resend logon access email’ link in the right-hand side of the additional logons screen in myIR. This link will only appear if the person with the new logon has not set a password and logged in.

Last updated: 17 Jun 2021
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