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Planned system outage | Our online services (including myIR and submitting information using software providers) will be unavailable from 6pm Friday 14 to approximately 4pm Sunday 16 March while we complete some system upgrades. The outage will not affect any saved drafts or web requests in myIR, our website, general tools and calculators. We apologise for any inconvenience this causes.

Hamilton (Home Straight) public counter is temporarily closed | Our Hamilton Public Counter will be closed from Monday 3 March 2025 and re-opens on Monday 17 March 2025. For anything urgent, you can call our contact centre.

We're aware of an issue causing use-of-money interest (UOMI) to be calculated from the day after the first provisional tax instalment for some customers, instead of the third instalment date. This affected existing provisional taxpayers with a residual income tax (RIT) of over $60,000 for the current year, and less than $2,500 of RIT for the previous year.

We've now fixed these calculations for customers that have debit UOMI charged. We're currently working to resolve this for customers that have credit UOMI charged and will update you here once we have more information.