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New Plymouth office closure | The New Plymouth office is temporarily closed for upgrades and is expected to reopen on Wednesday 12 February.

Gisborne office temporarily closed | Our Gisborne office will be closed from 12pm 14 February 2025 until 10.30am 26 February 2025. For anything urgent, you can call our contact centre.

We have nearly completed the applications for the COVID-19 Support Payment and are now reviewing the accounts of a sample of our customers who received one or more of the following:

  • Resurgence Support Payment (RSP)
  • COVID-19 Support Payment (CSP)
  • Small Business Cashflow Scheme loan (SBCS).

The review is to make sure customers met the relevant eligibility criteria and have used the payments in line with the terms and conditions. If we find 1 of your clients was ineligible or has not used the payments in line with the terms and conditions, we may act to recover these.

If you need to check the eligibility criteria:

Eligibility for the Resurgence Support Payment (RSP)

Eligibility for the COVID-19 Support Payment (CSP) 

Eligibility for the Small Business Cashflow Scheme (SBCS)

Making a disclosure

If you have a disclosure you need to make on behalf of a client, please email the details to [email protected]

Last updated: 20 Jun 2022
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