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Planned system outage | Our online services (including myIR and submitting information using software providers) will be unavailable from 6pm Friday 14 to approximately 4pm Sunday 16 March while we complete some system upgrades. The outage will not affect any saved drafts or web requests in myIR, our website, general tools and calculators. We apologise for any inconvenience this causes.

Hamilton (Home Straight) public counter is temporarily closed | Our Hamilton Public Counter will be closed from Monday 3 March 2025 and re-opens on Monday 17 March 2025. For anything urgent, you can call our contact centre.

We have found 2 major issues affecting the end of year filing statistics for 2023.

Returns filed on the 1st and 2nd of April 2024 and Income tax – more information requests automatically finalised on the 2nd of April, were not part of the calculation of end-of-year final filing statistics.

We expect that this will correct tonight, and new filing percentages will calculate. We'll issue new filing performance letters over the next few days.

Thank you for your ongoing patience as we work through the issues.

Last updated: 11 Apr 2024
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