Planned disaster recovery test

Planned system outage | Our online services (including myIR and submitting information using software providers) will be unavailable from 6pm Friday 14 to approximately 4pm Sunday 16 March while we complete some system upgrades. The outage will not affect any saved drafts or web requests in myIR, our website, general tools and calculators. We apologise for any inconvenience this causes.

Hamilton (Home Straight) public counter is temporarily closed | Our Hamilton Public Counter will be closed from Monday 3 March 2025 and re-opens on Monday 17 March 2025. For anything urgent, you can call our contact centre.

31 October 2024

We're running a planned disaster recovery test over 2 weekends in November.

During the service testing there will be 2 periods where our online services will not be available. These have been scheduled over the weekend to minimise disruption. 

Services that will not be available during testing are myIR, gateway services and our self-service phone line.

Planned testing will happen:

Saturday 16 November from 3pm until 9am Sunday 17 November
Saturday 23 November from 3pm until 9am Sunday 24 November

We'll send a reminder out closer to the time.

Planned disaster recovery test

Roles