Some new issues have been identified with provisional tax on returns filed since 17 March 2025, these include:
- debit interest charging from terminal due date instead of provisional tax date/s*
- estimates of zero not showing on the customer’s account
- previous year return is amended to under the threshold and provisional assessment not updating with the new information.
* This issue ‘Customers showing debit interest charging from terminal due date instead of provisional tax date/s’ will not affect returns filed from Thursday 17 April.
An example of customers affected - customer with a RIT of $60,000 or more, showing a due date of terminal tax date, this should be the final provisional instalment date.
This has affected interest calculations. Customers affected have been identified for remediation and we are testing solutions.
Remediation
We are currently analysing customer data to understand the complexities to determine remediation and any necessary post remediation actions.
What next
If your client is using tax pooling funds, please continue to have your tax pooler send schedules by the due dates.
We will give an update on the progress of the remediation plan by Tuesday 29 April.
We apologise for any inconvenience and concerns that this has caused and appreciate your patience while we work through this.