Planned system outage

Planned system outage | Our online services (including myIR and submitting information using software providers) will be unavailable from 6pm Friday 14 to approximately 4pm Sunday 16 March while we complete some system upgrades. The outage will not affect any saved drafts or web requests in myIR, our website, general tools and calculators. We apologise for any inconvenience this causes.

Hamilton (Home Straight) public counter is temporarily closed | Our Hamilton Public Counter will be closed from Monday 3 March 2025 and re-opens on Monday 17 March 2025. For anything urgent, you can call our contact centre.

10 March 2025

We’re closing some of our systems from 6pm Friday 14 March. We expect our systems will be available again by 4pm Sunday 16 March.

During this time we are updating our systems in preparation for the changes that come into effect on or before 1 April 2025.

Our online services including myIR, SPK2IR and Gateway Services will be unavailable.

The outage will not affect any saved drafts or web requests in myIR.

Our website, general tools and calculators will remain available.

Planned system outage

Roles