Small Business Cashflow (Loan) Scheme

The Small Business Cashflow (Loan) Scheme will reach its 5-year anniversary shortly, and will expire for customers who have a 5-year loan.

Any unpaid loan balance (plus interest) at the end of the loan’s term will automatically default. We will treat this as overdue debt. We may also charge default interest on overdue loans.

We have started to contact these customers.

• Customers who have fallen behind in their payments, to discuss their loan balance and making payments.
• Customers who have defaulted under the terms and conditions of the loan contract, to negotiate payment of the debt.

If a customer is linked to a tax agent, we will contact the tax agent first.