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Takapuna office closure | Takapuna office closure. The Takapuna office is relocating to a new address so will be closed from 22 November 4pm to 26 November 4pm. From 27 November you can find the new office at: 74 Taharoto Road Smales Farm, One NZ Building, Takapuna.

Some services unavailable 23 - 24 November | myIR, gateway services and our self-service phone line will not be available from 3pm Saturday 23 November to 9am Sunday 24 November while we do planned system testing. This will not affect any tax entitlements or payments scheduled during this time.

We understand that there are times when the information in a return will need to be updated. There are a number of ways you can fix mistakes in a return.

Fixing mistakes in my return

In some cases you may not be able to amend a return in myIR. In these cases, send us a message in myIR with the following information so we can make the change:

  • the IRD number of the person the return is for
  • the tax type, period and years
  • the amount of tax involved
  • a description of the change you're asking for – include the question number and name that needs updating (for example, Question 28 Other expenses)
  • why the change is needed, how the mistake happened and how you found it
  • any relevant documents, records or information supporting the request
  • if needed, details of any wrong advice we gave you.

Our Standard Practice Statement SPS 20/03 has more information about requests to amend assessments.

SPS 20/03 Requests to amend assessments