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Planned system outage | Our online services (including myIR and submitting information using software providers) will be unavailable from 6pm Friday 14 to approximately 4pm Sunday 16 March while we complete some system upgrades. The outage will not affect any saved drafts or web requests in myIR, our website, general tools and calculators. We apologise for any inconvenience this causes.

Hamilton (Home Straight) public counter is temporarily closed | Our Hamilton Public Counter will be closed from Monday 3 March 2025 and re-opens on Monday 17 March 2025. For anything urgent, you can call our contact centre.

We have nearly completed the applications for the COVID-19 Support Payment and are now reviewing the accounts of a sample of our customers who received one or more of the following:

  • Resurgence Support Payment (RSP)
  • COVID-19 Support Payment (CSP)
  • Small Business Cashflow Scheme loan (SBCS).

The review is to make sure customers met the relevant eligibility criteria and have used the payments in line with the terms and conditions. If we find 1 of your clients was ineligible or has not used the payments in line with the terms and conditions, we may act to recover these.

If you need to check the eligibility criteria:

Eligibility for the Resurgence Support Payment (RSP)

Eligibility for the COVID-19 Support Payment (CSP) 

Eligibility for the Small Business Cashflow Scheme (SBCS)

Making a disclosure

If you have a disclosure you need to make on behalf of a client, please email the details to [email protected]

Last updated: 20 Jun 2022
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