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After every major release and at regular intervals throughout the programme, we ran formal sessions to review what we had learnt. This allowed us to capture what worked well, improve the efficiency of our processes, stop doing anything that no longer made sense and share our findings across the programme.

The following pages are a mixture of thoughts and lessons as told by stakeholders, leaders, teams and workstreams at the close out of our transformation.

Last updated: 21 Mar 2022
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