Our vision and objectives

Takapuna office closure | Takapuna office closure. The Takapuna office is relocating to a new address so will be closed from 22 November 4pm to 26 November 4pm. From 27 November you can find the new office at: 74 Taharoto Road Smales Farm, One NZ Building, Takapuna.

Some services unavailable 23 - 24 November | myIR, gateway services and our self-service phone line will not be available from 3pm Saturday 23 November to 9am Sunday 24 November while we do planned system testing. This will not affect any tax entitlements or payments scheduled during this time.

A world-class revenue organisation recognised for service and excellence.

We make it simple and easy for our customers to meet their obligations and receive the payments they are entitled to.

Our objectives

Our objectives are to:

Grow voluntary compliance by making it easier for people to get it right.
Reduce customer compliance costs and the costs of administering the revenue system.
Make government policy changes faster and more cost effectively.