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The maximum size of the COVID-19 Support Payment (CSP) your business or organisation may have been eligible to apply for depended on the number of full-time equivalent employees (FTEs) and level of revenue. 

The CSP was calculated as $4,000 plus $400 per FTE (up to 50 FTE). The maximum payment was $24,000. Sole traders without any employees could receive a payment of up to $4,400. 

  • Employees regularly working up to 20 hours per week are considered part-time (0.6 FTE). 
  • Employees regularly working 20 hours or more per week are considered full-time (1.0 FTE). 

If a business or organisation did not have any employees, then they could apply for the base payment only (this did not apply to sole traders – as in, sole traders could claim for themselves as an employee).  

Businesses with low revenue received the lesser of $4,400 or 8 times their actual decline in revenue. 

For example, if a business had 3 FTEs, it would, subject to the low revenue cap, be entitled to $5,200. However, if the same business had a decline in revenue of $200, their CSP amount would be limited to $1,600. 

Calculating a drop in revenue 

Last updated: 25 Feb 2022
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