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Queen Elizabeth II Memorial Day, Monday 26 September Our phone lines and offices are closed, but you can still get in touch with us. Find out more

Delays to response times: It's taking longer than usual to answer calls and myIR messages, including for unclaimed money. You may be able to use self-service options in myIR. You can also find information on our website by typing in what you want to do in the search bar. Thank you for your understanding. Log in to myIR

Changes to the myIR login screen are coming You will not be able to use myIR between 1pm Saturday 8 October and 8am Monday 10 October. This is so we can update our external authentication system. From Monday 10 October the myIR login page will have a new look and feel, but the login process will not change.

Many government departments are working quickly to provide support to individuals and businesses struggling financially as a result of COVID-19 (novel coronavirus). As we hold a lot of information that may enable other government agencies to target those who need assistance the most, the Government has recently passed legislation allowing us to share certain information that will help speed up and target government assistance to those affected by COVID-19.

Although there is existing legislation that allows us to share information for defined purposes, this does not cover all information and agencies required to provide this assistance. We are putting in safeguards to ensure any information we share is kept safe. In considering whether to share information with other government agencies, the Commissioner of Inland Revenue has to consider the security of the information before it can be disclosed. As always, anyone receiving taxpayer information will be required to maintain the same confidentiality requirements imposed on all of our staff.

We will share only sufficient information that will enable the other agency to provide the relevant relief and assistance. Any information received by the other agency will not be able to be used for other initiatives outside of COVID-19.

Approved information sharing agreements

Last updated: 28 Apr 2021
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