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Delays to response times: It's taking longer than usual to answer calls and myIR messages. You may be able to use self-service options in myIR or on our self-service line, 0800 257 777. You can also find information on our website by typing in what you want to do in the search bar. Thank you for your understanding. Log in to myIR

Cost of Living Payment The Government has announced a Cost of Living Payment, which will be paid from 1 August 2022. You do not need to apply for this payment. If you are eligible, we’ll pay it into your bank account. Find out more

Tailored tax codes help people pay the right amount of tax when they get paid, which means they’ll avoid a large tax bill or refund at the end of the year. Tailored tax codes are useful when an employee:

  • has more than one job
  • is receiving a benefit or ACC and working at the same time
  • has business losses to carry forward from previous year, but is now earning a salary or wages
  • is receiving an overseas pension that is taxable in New Zealand.

If we give one of your employees a tailored tax code certificate it will be valid from the date we approve it until the end of the tax year (31 March). When it's about to expire, we'll contact your employee through myIR in time for them to reapply. They will then have to give you the new tailored tax code certificate.

If your employee stops using a tailored tax code they will need to complete a new Tax code declaration - IR330.

Last updated: 21 Sep 2020
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