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Takapuna office closure | Takapuna office closure. The Takapuna office is relocating to a new address so will be closed from 22 November 4pm to 26 November 4pm. From 27 November you can find the new office at: 74 Taharoto Road Smales Farm, One NZ Building, Takapuna.

Some services unavailable 23 - 24 November | myIR, gateway services and our self-service phone line will not be available from 3pm Saturday 23 November to 9am Sunday 24 November while we do planned system testing. This will not affect any tax entitlements or payments scheduled during this time.

If you need to have a tax relief form certified, fill it in and send it to us.

Before you start

You'll need to fill in the tax relief form given to you by the overseas authority.

In myIR, go to 'I want to...'

Select 'Send a message'

To help direct your request, select 'This message is not relevant to a specific account' and then 'Other'.

Write your message

Put 'tax relief form' in the subject line.

Attach the form

Attach the tax relief form using the 'Add' button, then send the message to us.

Log in to myIR

You can also send your request to us by post. Sign and date the letter and send it to us at:

Inland Revenue
PO Box 39010
Wellington Mail Centre
Lower Hutt 5045

Note the different timeframe by post. Once we receive all the necessary information, we aim to process your request within 30 days. If your request is incomplete or incorrect, it may take longer.

What happens next

Once we receive all the necessary information, we aim to process your request within 15 working days. If your request is incomplete or incorrect, it may take longer.

Last updated: 28 Apr 2021
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