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Takapuna office closure | Takapuna office closure. The Takapuna office is relocating to a new address so will be closed from 22 November 4pm to 26 November 4pm. From 27 November you can find the new office at: 74 Taharoto Road Smales Farm, One NZ Building, Takapuna.

Some services unavailable 23 - 24 November | myIR, gateway services and our self-service phone line will not be available from 3pm Saturday 23 November to 9am Sunday 24 November while we do planned system testing. This will not affect any tax entitlements or payments scheduled during this time.

Te tono i aku takoha rua marama tuatahi ki KiwiSaver Apply for my first 2 months contributions to KiwiSaver

Most KiwiSaver members need to apply to their scheme provider for a significant financial hardship withdrawal.  Scheme providers have their own forms for you to complete.

You only need to follow this process if you've been a KiwiSaver member for less than 2 months. If you've been a member for longer, contact your KiwiSaver provider.

Before you start

You will need to provide:

  • a list of your assets and liabilities
  • details of your income and your costs
  • bank account details (for a refund if we approve your application).

Send us the form in myIR

Save the form and attach it to a message in myIR.

How to send a message in myIR

Log in to myIR

If you do not have myIR, you can print off the form. Send it with any supporting documents to:

Inland Revenue
PO Box 39090
Wellington Mail Centre
Lower Hutt 5045

What happens next

We'll review your application and let you know the outcome.

If we approve it, we’ll send you a confirmation letter and make a refund to your bank account.

If we do not approve your application, we'll send a letter explaining the reasons.

We may contact you if we need more information.

If you want to stop making contributions to KiwiSaver you must also apply for a savings suspension.

Last updated: 28 Apr 2021
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