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Takapuna office closure | Takapuna office closure. The Takapuna office is relocating to a new address so will be closed from 22 November 4pm to 26 November 4pm. From 27 November you can find the new office at: 74 Taharoto Road Smales Farm, One NZ Building, Takapuna.

Some services unavailable 23 - 24 November | myIR, gateway services and our self-service phone line will not be available from 3pm Saturday 23 November to 9am Sunday 24 November while we do planned system testing. This will not affect any tax entitlements or payments scheduled during this time.

Te KiwiSaver mā te hunga whakarato kaupapa KiwiSaver KiwiSaver for scheme providers

What
Your obligations as a KiwiSaver scheme provider.
Who
Scheme providers.

As a KiwiSaver scheme provider you'll perform all the usual functions of a superannuation scheme provider and administrator, including:

  • administering enrolments and withdrawals
  • allocating contributions
  • investing members' contributions
  • meeting reporting requirements
  • working with us
  • promoting your own schemes
  • having the primary relationship with KiwiSaver members.

KiwiSaver is different to other superannuation schemes because:

  • we administer the collection of contributions from the employer
  • we forward members' contributions to their KiwiSaver scheme provider
  • there are technical requirements for working with us
  • there may be different trust deed rules as different legislation applies
  • if your scheme is a default scheme or an employer-chosen scheme, you're required to accept all members allocated to you by default.

Working with other providers

You work with other scheme providers when members change from one provider to another. You pass your member's accumulated savings to the new scheme provider, along with the following information:

  • the date of their first contribution
  • whether they've had a housing withdrawal
  • whether they've received a kick-start
  • whether they're on a savings suspension
  • the amount of contributions saved.

If you require more information from a member's previous scheme you can make that request directly to the "old" scheme provider.

Last updated: 28 Apr 2021
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