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Queen Elizabeth II Memorial Day, Monday 26 September Our phone lines and offices are closed, but you can still get in touch with us. Find out more

Delays to response times: It's taking longer than usual to answer calls and myIR messages, including for unclaimed money. You may be able to use self-service options in myIR. You can also find information on our website by typing in what you want to do in the search bar. Thank you for your understanding. Log in to myIR

Changes to the myIR login screen are coming You will not be able to use myIR between 1pm Saturday 8 October and 8am Monday 10 October. This is so we can update our external authentication system. From Monday 10 October the myIR login page will have a new look and feel, but the login process will not change.

Te KiwiSaver mā te hunga whakarato kaupapa KiwiSaver KiwiSaver for scheme providers

What
Your obligations as a KiwiSaver scheme provider.
Who
Scheme providers.

As a KiwiSaver scheme provider you'll perform all the usual functions of a superannuation scheme provider and administrator, including:

  • administering enrolments and withdrawals
  • allocating contributions
  • investing members' contributions
  • meeting reporting requirements
  • working with us
  • promoting your own schemes
  • having the primary relationship with KiwiSaver members.

KiwiSaver is different to other superannuation schemes because:

  • we administer the collection of contributions from the employer
  • we forward members' contributions to their KiwiSaver scheme provider
  • there are technical requirements for working with us
  • there may be different trust deed rules as different legislation applies
  • if your scheme is a default scheme or an employer-chosen scheme, you're required to accept all members allocated to you by default.

Working with other providers

You work with other scheme providers when members change from one provider to another. You pass your member's accumulated savings to the new scheme provider, along with the following information:

  • the date of their first contribution
  • whether they've had a housing withdrawal
  • whether they've received a kick-start
  • whether they're on a savings suspension
  • the amount of contributions saved.

If you require more information from a member's previous scheme you can make that request directly to the "old" scheme provider.

Last updated: 28 Apr 2021
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