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Queen Elizabeth II Memorial Day, Monday 26 September Our phone lines and offices are closed, but you can still get in touch with us. Find out more

Delays to response times: It's taking longer than usual to answer calls and myIR messages, including for unclaimed money. You may be able to use self-service options in myIR. You can also find information on our website by typing in what you want to do in the search bar. Thank you for your understanding. Log in to myIR

Changes to the myIR login screen are coming You will not be able to use myIR between 1pm Saturday 8 October and 8am Monday 10 October. This is so we can update our external authentication system. From Monday 10 October the myIR login page will have a new look and feel, but the login process will not change.

For a company, partnership or trust, use this process to:

  • apply for financial relief
  • support a proposal to pay using instalments.

You'll need to fill in and submit this application as soon as you can.

Before you start

You'll be asked for information about your:

  • application for relief
  • financial details.

At the end of your application, you'll be able to:

  • give additional information
  • upload attachments.

Apply for relief in myIR

From your myIR homepage, go to the 'I want to...' tab, scroll down to 'Register, application and enrolment' and select 'Application for relief'.

Fill in 'Application for relief'

You'll see the amount of debt that we can consider for relief.

You'll need to tell us:

  • what events or circumstances are stopping you from repaying the debt
  • why the overdue amount was not paid on time.

Complete your financial details

You'll need to tell us the value of current:

  • assets
  • liabilities
  • position of the shareholder current account, if a company.

You'll also need to tell us if the company, partnership or trust tried getting a loan to pay this debt.

Add additional information and upload documents

Give additional information you think will help with your application. Under 'Attachments', you can upload documents.

If you want or need to submit a Twelve month cash flow forecast - IR591, you can fill it out and upload it as part of this application.

Review and submit your application

Make sure all your details are correct. If so, click 'Submit'.

Log in to myIR

What happens next

We'll assess your situation and let you know your options.

You can still make payments to your account while we do this.

Ways of paying

Last updated: 28 Jan 2021
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