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Takapuna office closure | Takapuna office closure. The Takapuna office is relocating to a new address so will be closed from 22 November 4pm to 26 November 4pm. From 27 November you can find the new office at: 74 Taharoto Road Smales Farm, One NZ Building, Takapuna.

Some services unavailable 23 - 24 November | myIR, gateway services and our self-service phone line will not be available from 3pm Saturday 23 November to 9am Sunday 24 November while we do planned system testing. This will not affect any tax entitlements or payments scheduled during this time.

If you'll be coming to New Zealand, you may want to apply for an IRD number as a new arrival when you get here. This way, you can give permission for Immigration New Zealand to share your documents and verification with us. It saves you from sending the same identification documents to us.

Apply for an IRD number - new arrival to New Zealand


Otherwise, use the following steps if you're living overseas and you either:

  • are a non-resident who is not currently in New Zealand
  • are an offshore person
  • recently left New Zealand and need to sort out your taxes here.

Gather your identification documents

You'll need each of these:

  • photo identification (ID), such as a passport
  • proof of address, for example, a letter from your utilities company
  • tax identification number from your country or territory
  • proof of reason for applying for IRD number, for example, working here or buying property here
  • a fully functioning New Zealand bank account or Customer due diligence - IR997 form.

We might be able to accept a different list of information proving your identity if you:

  • are an offshore person
  • cannot get any of the documents proving your New Zealand bank account is fully functional - either IR997 or a bank statement, printout or letter with the information shown in IR984.

Proof of identity


If you’ve changed your name, you'll need a document proving your name change. This can be either a:

  • marriage or civil union certificate
  • name change certificate.

If applying for your child's IRD number

As well as ID documents for yourself, you'll also need:

  • ID for your child - the same documents as listed above
  • proof of your relationship with your child, for example, birth certificate, adoption papers or guardianship order.

Get certified translations for documents not in English

If your identification (ID) documents are not in English, you must get them translated into English by an approved translator. Your translations will need to be certified. You can have ID documents translated overseas if using either:

  • a diplomatic representative at a high commission, embassy or consulate
  • the authority that issued your ID document.

Otherwise, Waka Kotahi - New Zealand Transport Agency has a full list of approved translators or you can use the Translation Service.

Approved translators (Waka Kotahi - New Zealand Transport Agency)

Translating documents into English (govt.nz information for the Translation Service)

Download and fill in the form

Make sure to save your details. You'll also need to sign the form.

Scan your documents and form

Make sure you've made electronic versions of the ID documents you've chosen. You need to email them to us along with your form.

For passports, you only need to scan the pages showing your photo and names.

Send your form to us

Email your form and scanned copies of your documents to:

[email protected]

What happens next

  • We aim to process your application within 8-10 working days.
  • We'll text, email or post your IRD number to you. It can take 20 working days to arrive if you ask us to post it.

My responsibilities

  • Keep your IRD number where you can easily find it. You'll need it for tax-related events in your life.
  • Tell us about any changes. The easiest way to update your details is in myIR.
  • You can start using myIR once you get your IRD number.

Register for a personal myIR account

Update my details

Last updated: 23 Oct 2024
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