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Takapuna office closure | Takapuna office closure. The Takapuna office is relocating to a new address so will be closed from 22 November 4pm to 26 November 4pm. From 27 November you can find the new office at: 74 Taharoto Road Smales Farm, One NZ Building, Takapuna.

Some services unavailable 23 - 24 November | myIR, gateway services and our self-service phone line will not be available from 3pm Saturday 23 November to 9am Sunday 24 November while we do planned system testing. This will not affect any tax entitlements or payments scheduled during this time.

Find out how we can help if your income has changed because you have:

  • been made redundant
  • got a new job
  • had a drop in pay. 

I have more than one job

A tailored tax code could help you pay the right amount of tax.

Apply for a tailored tax code

My income has reduced

You may need to change your tax code so that you’re not overpaying tax

About tax codes 

You may be eligible for the independent earner tax code (IETC).

Find out about the IETC

I am being made redundant

You may earn more, or less, in a financial year which can impact the how much tax you pay.

Find out what you may need to do if you're made redundant

I contribute to KiwiSaver

Check you're using the right prescribed investor rate (PIR) so you’re not overpaying tax on your KiwiSaver. Notify your KiwiSaver provider if you need to change your rate.

Find out more about PIR

Talk to your KiwiSaver provider about taking a savings break. A break is ideal when your income drops or you stop earning an income for a while.

Find out about taking a savings break

I pay child support

If you’re having trouble making your child support payments, we may be able to help with payment plans and relief from late payment penalties. You may also need a new assessment if your income has dropped.

Contact child support

I have a student loan

We can help you manage your student loan repayments.

Find out about the hardship relief available

Last updated: 28 Apr 2023
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