Skip to main content

Hamilton (Home Straight) public counter is temporarily closed | Our Hamilton Public Counter will be closed from Monday 3 March 2025 and re-opens on Monday 17 March 2025. For anything urgent, you can call our contact centre.

Find out how we can help if your income has changed because you have:

  • been made redundant
  • got a new job
  • had a drop in pay. 

I have more than one job

A tailored tax code could help you pay the right amount of tax.

Apply for a tailored tax code

My income has reduced

You may need to change your tax code so that you’re not overpaying tax

About tax codes 

You may be eligible for the independent earner tax code (IETC).

Find out about the IETC

I am being made redundant

You may earn more, or less, in a financial year which can impact the how much tax you pay.

Find out what you may need to do if you're made redundant

I contribute to KiwiSaver

Check you're using the right prescribed investor rate (PIR) so you’re not overpaying tax on your KiwiSaver. Notify your KiwiSaver provider if you need to change your rate.

Find my prescribed investor rate 

Talk to your KiwiSaver provider about taking a savings break. A break is ideal when your income drops or you stop earning an income for a while.

Find out about taking a savings break

I pay child support

If you’re having trouble making your child support payments, we may be able to help with payment plans and relief from late payment penalties. You may also need a new assessment if your income has dropped.

Contact child support

I have a student loan

We can help you manage your student loan repayments.

Find out about the hardship relief available

Last updated: 28 Apr 2023
Jump back to the top of the page