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Delays to response times: It's taking longer than usual to answer calls and myIR messages. You may be able to use self-service options in myIR or on our self-service line, 0800 257 777. You can also find information on our website by typing in what you want to do in the search bar. Thank you for your understanding. Log in to myIR

Cost of Living Payment The Government has announced a Cost of Living Payment, which will be paid from 1 August 2022. You do not need to apply for this payment. If you are eligible, we’ll pay it into your bank account. Find out more

Send us a message using myIR

To keep your personal information safe we avoid using email. Contact us by logging in to your myIR account. It will save you time because we'll already have your details handy.

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How to send a message in myIR

Call us

Enquiry Phone Current call wait times
New Zealand 0800 221 221 Call wait times unavailable
Australia 1800 504 042 Call wait times unavailable
Overseas +64 9 984 2537 Call wait times unavailable

Calling hours

Monday to Friday 8am to 5pm (New Zealand)

Write to us about child support

Postal address:

Child Support
PO Box 39010
Wellington Mail Centre
Lower Hutt 5045

Other ways to contact us

Services for people with hearing loss

Kaitakawaenga Maori

Last updated: 28 Apr 2021
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