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Takapuna office closure | Takapuna office closure. The Takapuna office is relocating to a new address so will be closed from 22 November 4pm to 26 November 4pm. From 27 November you can find the new office at: 74 Taharoto Road Smales Farm, One NZ Building, Takapuna.

Some services unavailable 23 - 24 November | myIR, gateway services and our self-service phone line will not be available from 3pm Saturday 23 November to 9am Sunday 24 November while we do planned system testing. This will not affect any tax entitlements or payments scheduled during this time.

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Contact us about child support

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Enquiry Phone Current call wait times
New Zealand 0800 221 221 Call wait times unavailable
Australia 1 800 504 042
Australia - All call types 1 800 716 872  
Overseas +64 4 832 5209

Additional countries can now call us for free from Canada, United States of America, China, Hong Kong Special Administrative region, South Korea and United Kingdom:

Overseas customers ─ our tollfree numbers

Calling hours

Monday to Friday 8am to 5pm (New Zealand)

Write to us about child support

Postal address:

Child Support
PO Box 39010
Wellington Mail Centre
Lower Hutt 5045

Other ways to contact us

Services for people with hearing loss

Kaitakawaenga Maori

Last updated: 27 Nov 2023
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