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New Plymouth office closure | The New Plymouth office is temporarily closed for upgrades and is expected to reopen on Wednesday 12 February.

Gisborne office temporarily closed | Our Gisborne office will be closed from 12pm 14 February 2025 until 10.30am 26 February 2025. For anything urgent, you can call our contact centre.

Inland Revenue’s corporate strategy is our long-term approach to creating value and how we will contribute to the economic and social wellbeing of New Zealanders. It provides us with direction and keeps us focused. Its 6 interconnected strands are described below.

Customer

Putting the customer at the centre of everything we do.

External Collaboration

We work with external parties to innovate, gain insight and achieve wider government economic and social outcomes.

Information and Intelligence

Our decisions and actions - for delivering today and shaping our future - are intelligence-led.

Digital

We fully embrace our place in the digitally connected world.

Policy Agility

Policy change is faster, cheaper and better - fit for a changing world.

People

Working as part of Inland Revenue is unique, exciting, fulfilling and career enhancing.

Last updated: 01 Nov 2021
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