Inland Revenue has an inclusive workforce that focuses on developing diversity, looking after our people’s wellbeing and managing ourselves to keep delivering excellent services for customers.
We have specific indicators in place to monitor how we’re supporting wellbeing, addressing the gender pay gap and imbalance of ethnic representation.
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Twelve essential capabilities to deliver excellent services
Twelve key people capabilities represent the mix of skills, experience, knowledge and attitudes that we need to better serve our customers.
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Diversity and inclusion
We value diversity of thought, beliefs, background and capabilities because it reflects the diverse communities that we serve.
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Our workforce profile
Since 2016, we have been operating under workforce principles that helped us drive to become a smaller, more efficient organisation.
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Evolving our governance so it stays fit for purpose
We have continued to evolve our governance structure to ensure it stays fit-for-purpose and that any risks to our business are managed. Our governance bodies lead and guide us.
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Managing the key risks to the revenue system
We take a holistic and integrated view of all our risk and assurance related activities.