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Takapuna office closure | Takapuna office closure. The Takapuna office is relocating to a new address so will be closed from 22 November 4pm to 26 November 4pm. From 27 November you can find the new office at: 74 Taharoto Road Smales Farm, One NZ Building, Takapuna.

Some services unavailable 23 - 24 November | myIR, gateway services and our self-service phone line will not be available from 3pm Saturday 23 November to 9am Sunday 24 November while we do planned system testing. This will not affect any tax entitlements or payments scheduled during this time.

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Annual Report

We interact with a range of customers on tax, and provide payments that are critical to people's wellbeing.

Individuals

Our individual customers are paying their income tax, may be putting money into KiwiSaver or have a student loan. They want clear timelines and expectations from us and to know that they’ve got things right.

We administer student loans with the Ministry of Education and Ministry of Social Development (MSD).

Individual income tax
3.3 million customers received an automatic individual income tax assessment in the tax year to March 2021.[1]
KiwiSaver
We transferred $8.8 billion to KiwiSaver scheme providers to invest in 2021-22. On 30 June 2022, over 3.2 million people were enrolled in KiwiSaver.
Student loans
More than 658,000 student loan customers paid $1.6 billion in repayments in 2021-22.

Families

Some families receive social policy payments from us. Many customers are facing hardship and have complex circumstances. We aim to understand their situations, give simple and consistent advice and help them resolve issues if they contact us. 

We deliver these payments with the Ministry of Social Development and Ministry of Business, Innovation and Employment.

Working for Families Tax Credits
Along with MSD, we distributed a net $2.92 billion in net entitlements to support working families this financial year.
Child support
On 30 June 2022, more than 140,000 parents were assessed to pay child support.
We collected $453 million from parents in 2021-22 and distributed $296 million to carers. The government retains the balance to help offset the costs of benefits paid.
Paid parental leave
We made $601 million in Paid Parental Leave payments to around 57,000 parents.

Businesses

Businesses provide us with employment information and collect tax, which is the basis of the tax system. They want interactions with us to be low effort and easy, and many need our support through difficult trading times.

Employers and companies
In the 2021 tax,[1] approximately 237,000 employers filed more than 7.4 million employer information returns. Over 395,000 company returns were filed.
GST
Approximately 677,000 businesses were registered for GST in the 2021 tax year.[1] Businesses filed more than 3.1 million returns.
COVID-19 support
We paid out $4.6 billion in support payments and loans to businesses this financial year.

1 Figures for the tax year ended March 2022 are not available for this publication because customers have until April 2023 to file their 2022 return.

Last updated: 13 Sep 2022
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