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Takapuna office closure | Takapuna office closure. The Takapuna office is relocating to a new address so will be closed from 22 November 4pm to 26 November 4pm. From 27 November you can find the new office at: 74 Taharoto Road Smales Farm, One NZ Building, Takapuna.

Some services unavailable 23 - 24 November | myIR, gateway services and our self-service phone line will not be available from 3pm Saturday 23 November to 9am Sunday 24 November while we do planned system testing. This will not affect any tax entitlements or payments scheduled during this time.

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This is Inland Revenue’s Annual Report for 2021-22.

Ko tēnei te Pūrongo ā-Tau 2021-22 a Te Tari Taake.

Te Tari Taake Inland Revenue - our story

At Te Tari Taake Inland Revenue, we're passionate about Aotearoa New Zealand being a great place to live and work.  We're making it simpler for everyone to pay tax that pays for the things they value, like health care, education and protecting the environment.

For almost 150 years we've protected the integrity of the tax system, so New Zealanders can trust that everyone is contributing what they are meant to. We support people and businesses with initiatives such as tax credits for working families, child support payments, student loan repayments, and support for businesses impacted by COVID-19.

We are learning to weave te Tiriti o Waitangi principles and te ao Māori through everything we do. We recognise that New Zealand and its communities are diverse, so we are listening to these communities and working to provide a tax system that works for everyone.

We know most New Zealanders believe paying their tax is a good thing. They know we're here to help them. They also know that, when people choose not to meet their obligations, we'll take action.   

We think paying taxes and getting what you're entitled to shouldn't take a lot of work, which is why we've been changing every part of how we do things. We're using data and analysis in new ways to make it easier for people to get things right and harder to get them wrong.   

Businesses no longer have to fill out a lot of forms—we have software to do this for them. People don't need to work out if they are due a refund—this happens automatically. If people are paying or getting too little or too much, we can fix it before it becomes a problem.   

Now we've made things simpler, people don't need to get in touch as often. We're able to spend more time with the customers who need our help. 

Our people work in teams from different parts of the organisation, combining skills and knowledge to do a great job. Being agile, resilient and curious means we're able to help New Zealanders get things right, even when times are challenging.

Every day, we work with our colleagues across the Public Service, the tax community and organisations throughout New Zealand to continually improve the tax system for New Zealanders.

We're proud to work at Inland Revenue, knowing we help to make Aotearoa New Zealand a great place to live and work, now and in the future.  

  • He kupu nā te Kaikōmihana

    A summary of the past 12 months from Peter Mersi - Kaikōmihana o Te Tari Taake | Commissioner of Inland Revenue

  • A word from the Commissioner

    A summary of the past 12 months from Peter Mersi - Kaikōmihana o Te Tari Taake | Commissioner of Inland Revenue

  • How we've contributed to Aotearoa New Zealand's wellbeing

    What we do is vital for the wellbeing of New Zealanders. Find out how we bring our story and performance together in this annual report.

  • The story of 2021-22

    At the heart of our transformation has been our drive to make it simpler and easier for customers to pay the right amount of tax and get the social policy payments they're entitled to.

  • The year ahead

    Moving into 2022-23, we'll continue to play our part in progressing the Government's priorities for accelerating the recovery from COVID-19.

  • Our performance

    We track the progress we're making towards our mission and vision through a range of measures and indicators.

  • Our organisational capability

    We have an inclusive workforce that focuses on developing diversity, looking after our people’s wellbeing and managing ourselves to keep delivering excellent services for customers.

  • Financial statements - Departmental

    Our departmental financial statements for the year ended 30 June 2022.

  • Financial schedules - Non-departmental

    We collect and distribute money on behald of the Crown. These non-departmental schedules provide information on the financial extent of these activities.

  • Independent auditor's report

    The independent auditor's report regarding our 2022 Annual report.

  • Additional information

    Information about our delegations outside the public servce, and our information sharing agreements.

Last updated: 18 Aug 2022
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