Goal 3: Leadership and accountability

We will actively demonstrate our commitment to an inclusive culture through our leadership, and we will hold ourselves accountable for our progress.

This focus includes supporting our leaders to demonstrate Te Pou o te Tangata, the way we do things at our organisation, and to get to know their people to inform the best way to support their individual needs.

Goal 3: Leadership and accountability
Focus area	Activities	Milestones
Leadership development Continue to focus on building inclusion skills for leaders who can demonstrate Te Pou o te Tangata in how they lead.	Measure the benefits of new leadership learning to inform areas for future focus or intervention. Build new integrity topics for leadership teams to demonstrate inclusive practice. Consolidate and create visibility of leadership development programmes – such as coaching skills that support the practical application of Whanake – our performance approach.
Fostering diverse leadership Continue offering external development programmes that support our focus to increase the diversity of our leadership pipeline.	Increase the support and visibility of programmes such as the Tū Mau Mana Moana (Pacific Public Sector Leaders Programme) and Te Aratiatia (Ministry of Social Development Leadership programme for Māori and Pacific aspiring leaders) to help increase the diversity of our leadership pipeline.
Hiring leaders Leveraging the voice and experiences of our people to create space for diverse needs throughout the recruitment process.	Continue work the Talent Acquisition team has started with a career development working group, made up of representatives from underrepresented communities to review recruitment processes and the role of the hiring leader.	Q2 2025 Review and update hiring leaders guidance to set a tone of inclusion and cultural understanding.
Cultural capability Cultural capability means recognising, understanding and valuing the cultural and social norms of diverse populations. This is a capability leaders need to recognise the strengths in diversity and provide equitable leadership.	Target specific learning needs in relation to Māori cultural capability through Te Awatea, and leverage opportunities to support leaders to grow and role model the type of leadership we want to see more of.