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Takapuna office closure | Takapuna office closure. The Takapuna office is relocating to a new address so will be closed from 22 November 4pm to 26 November 4pm. From 27 November you can find the new office at: 74 Taharoto Road Smales Farm, One NZ Building, Takapuna.

Some services unavailable 23 - 24 November | myIR, gateway services and our self-service phone line will not be available from 3pm Saturday 23 November to 9am Sunday 24 November while we do planned system testing. This will not affect any tax entitlements or payments scheduled during this time.

All current KiwiSaver data, including monthly data, is available in Excel downloads located on the Datasets for KiwiSaver statistics page. Annual data is due to be uploaded by 30 September.

Datasets for KiwiSaver statistics

Number of savings suspensions by type each month

This graph shows the number of savings suspensions by type, over the past 12 months.


Graph showing savings suspensions as per figures below. 

In October 2024:

  • 88,203 KiwiSaver members were on a savings suspension, down from 97,482 in October 2023

Of this number:

  • 1,350 KiwiSaver members were on financial hardship suspensions, down from 1,762 in October 2023
  • 86,853 KiwiSaver members were on ordinary savings suspensions, down from 95,720 in October 2023

Notes:

  • Active members can request savings suspensions. There are 2 types of savings suspension:
    • ordinary - can be granted to any member after 12 months of membership
    • financial hardship - can be granted earlier for members in financial hardship.

Number of saving suspension by type as at 30 June

This graph shows the number of savings suspensions by type as at 30 June 2024.

As at 30 June 2024:

  • 88,918 KiwiSaver members were on a savings suspension, down from 112,991 in June 2014.

Of this amount:

  • 1,535 were on a financial hardship savings suspension, up from 440 in June 2014
  • 87,383 were on an ordinary savings suspension, down from 112,551 in June 2014

Note:

  • Active members can request savings suspensions. There are two types of savings suspension:
    • ordinary - can be granted to any member after 12 months of membership
    • financial hardship - can be granted earlier for members in financial hardship.

Suspending KiwiSaver deductions and contributions

Number of savings suspensions by duration each month

This graph shows the number of KiwiSaver members on a savings suspension, by duration.


Graph showing savings suspensions as per figures below. 

In October 2024:

  • 88,203 KiwiSaver members were on savings suspensions, down from 97,482 in October 2023
  • 10,779 members were on savings suspensions from 3 to 11 months, up from 9,472 in October 2023
  • 77,424 members were on savings suspensions for 12 months, down from 78,540 in October 2023
  • No members were on savings suspensions for 13 months to 5 years, compared to 9,470 in October 2023.

Notes:

  • Only active members can request savings suspensions.
  • There are 2 types of savings suspensions:
    • ordinary - can be granted to any member after 12 months of membership
    • financial hardship - can be granted earlier for members in financial hardship.
  • From 1 April 2019 an employee can apply for a savings suspension for a period from 3 months to 1 year. Previously, the period allowed was anywhere from 3 months to 5 years.
  • A KiwiSaver member can apply for a new savings suspension at any time, they do not need to wait for their current suspension to expire.

Number of savings suspensions by duration as at 30 June

This graph shows the number of savings suspensions, by duration, as at 30 June 2024.

As at 30 June 2024, all 88,918 members were on a savings suspension for 12 months or less.

In comparison, in June 2014:

  • 8,672 members were on savings suspension for 12 months or less
  • 4,990 members were on a savings suspension for 13 to 24 months
  • 2,675 members were on a savings suspension for 25 to 36 months
  • 96,654 members were on a savings suspension for more than 36 months.

Notes:

  • Active members can request a savings suspension. There are 2 types of savings suspensions:
    • ordinary - can be granted to any member after 12 months of membership
    • financial hardship - can be granted earlier for members in financial hardship
  • From 1 April 2019 an employee can apply for a savings suspension for a period from 3 months to 1 year. Previously, the period allowed was anywhere between 3 months to 5 years.
  • A KiwiSaver member can apply for a new savings suspension at any time, they do not need to wait for their current suspension to expire.
Last updated: 19 Nov 2024
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