Non-parent carers who have chosen not to collect child support payments from 1 parent can follow these steps to restart the payments.
This is also called ‘cancelling a payment waiver’.
Before you start
You'll need:
- the name of the parent you want to restart payments from
- to check your contact details are up to date in myIR.
In myIR, go to your Child support - receiving carer account panel
Select 'Cancel a payment waiver'
Fill in your details and submit
Log in to myIR
You can tell us in writing that you want to cancel a payment waiver (restart payments).
Check you've included your contact information and the paying (liable) parent’s name. Sign the letter and send it to us at:
Child Support
PO Box 39010
Wellington Mail Centre
Lower Hutt 5045
What happens next
We'll restart the payments from the paying parent named in the form. They'll start from the date you've put on your request or the date we receive it, whichever is later.
What did you like about this page?
Please tell us how we could improve this page?
Thanks for sharing your opinion! Your feedback has been received.
Sorry there was an issue submitting your feedback, please try again later.