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Takapuna office closure | Takapuna office closure. The Takapuna office is relocating to a new address so will be closed from 22 November 4pm to 26 November 4pm. From 27 November you can find the new office at: 74 Taharoto Road Smales Farm, One NZ Building, Takapuna.

Some services unavailable 23 - 24 November | myIR, gateway services and our self-service phone line will not be available from 3pm Saturday 23 November to 9am Sunday 24 November while we do planned system testing. This will not affect any tax entitlements or payments scheduled during this time.

If you’re a child support liable parent, you can set up a child support payment plan in myIR to help you make your monthly payments on time. For example, the payment plan can show you how much to pay weekly or fortnightly so that you’ve paid in full by the due date.

You can pay by direct debit or make the payments yourself. If your child support payments are deducted from your salary or wages, you cannot set up a payment plan.

In myIR, select 'More...' from the child support - Liable parent account panel

Select 'Set up a child support payment plan' under Payments and refunds

Enter your details and submit

You can choose:

  • one-off or recurring direct debits
  • to make the payments yourself.

Log in to myIR

What happens next

If you’re paying by direct debit, your payments will come out automatically.

If you’re making the payments yourself, your plan shows you the dates payments are due.

Contact us if you want to update your payment plan.

Contact us about child support


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Last updated: 20 Oct 2021
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